Privacy Policy
Your privacy is important to us. This policy explains how Infonet collects, uses, and protects your information.
Introduction
Infonet ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LinkedIn automation platform and related services.
By using Infonet, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Account Information
When you create an account, we collect:
- Name and email address
- Company name and job title
- Billing information and payment details
- LinkedIn account credentials (securely encrypted)
Usage Data
We automatically collect information about how you interact with our platform:
- Campaign performance metrics and analytics
- Feature usage patterns and preferences
- Connection and messaging activity statistics
- Log data including timestamps and actions taken
Device Information
We may collect information about the devices you use to access Infonet:
- IP address and geolocation data
- Browser type and version
- Operating system and device identifiers
- Time zone and language preferences
How We Use Your Information
We use the information we collect for the following purposes:
Providing Our Services
- Operating and maintaining your Infonet account
- Executing your LinkedIn automation campaigns
- Processing payments and managing subscriptions
- Providing customer support and responding to inquiries
Improving Our Product
- Analyzing usage patterns to enhance features
- Developing new tools and capabilities
- Troubleshooting issues and fixing bugs
- Conducting research and analytics
Communication
- Sending service-related notifications and updates
- Providing product announcements and feature releases
- Delivering marketing communications (with your consent)
- Responding to your requests and feedback
Data Storage and Security
We take the security of your data seriously and implement robust measures to protect it:
Encryption
All data transmitted to and from Infonet is encrypted using industry-standard TLS 1.3 encryption. Sensitive data, including LinkedIn credentials, is encrypted at rest using AES-256 encryption.
Secure Infrastructure
Our services are hosted on enterprise-grade cloud infrastructure with:
- SOC 2 Type II certified data centers
- Regular security audits and penetration testing
- 24/7 monitoring and intrusion detection
- Automated backups with geographic redundancy
Access Controls
We implement strict access controls to ensure only authorized personnel can access your data. All access is logged and regularly audited.
Third-Party Services
We may share your information with third-party service providers who assist us in operating our platform:
Integrations
When you connect third-party services to your Infonet account (such as CRM systems, email platforms, or communication tools), we share only the data necessary to enable the integration. You can manage and revoke these connections at any time from your account settings.
Analytics
We use analytics services to understand how users interact with our platform. These services may collect anonymized usage data to help us improve our product. We do not share personally identifiable information with analytics providers.
Payment Processing
Payment information is processed by our secure payment partners who are PCI-DSS compliant. We do not store full credit card numbers on our servers.
LinkedIn Data
As a LinkedIn automation platform, we handle LinkedIn-related data with special care:
How We Handle LinkedIn Data
- We access your LinkedIn account only to perform actions you explicitly authorize
- Connection data and messages are processed securely and never shared with third parties
- We do not scrape or store LinkedIn data beyond what is necessary for your campaigns
- Your LinkedIn credentials are encrypted and stored securely
LinkedIn Compliance
We design our platform to work within LinkedIn's guidelines and terms of service. Our home IP infrastructure and human-like behavior patterns help protect your account. However, you are responsible for ensuring your use of Infonet complies with LinkedIn's User Agreement and Professional Community Policies.
Data Retention
LinkedIn-related data is retained only as long as necessary to provide our services. When you disconnect your LinkedIn account or delete your Infonet account, associated LinkedIn data is permanently removed within 30 days.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
Access and Portability
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used, machine-readable format.
Correction and Deletion
You can request that we correct inaccurate data or delete your personal information. You can also delete your account at any time through your account settings.
Data Portability
You have the right to receive your data in a structured, commonly used format and to transfer that data to another service provider.
GDPR Rights (European Users)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including:
- Right to restrict processing of your data
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
CCPA Rights (California Residents)
California residents have specific rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell your personal information to third parties.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
These cookies are necessary for the platform to function properly, including authentication, security, and session management.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and platform. This helps us improve our services and user experience.
Preference Cookies
These cookies remember your settings and preferences, such as language selection and theme preferences.
Managing Cookies
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or through a prominent notice on our platform
- Provide a summary of key changes when significant
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Infonet after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:
privacy@infonet.coWe aim to respond to all privacy-related inquiries within 48 hours.